More often than not, businesses conceal themselves behind their connected devices — you have no idea who they are, or if they actually are concerned about your relationship. No matter how tech savvy you or your company may be, meeting face-to-face and looking someone in the eye is still the most effective way to convey your credibility, sincerity and confidence. How you comport yourself is oftentimes more important than what you say; it reveals who you really are and what you stand for. read more